STAGE 1
STAGE 2
STAGE 3
08.30 BST
08:30 - 09:25 - All Stages
REGISTRATION OPENS
09.25 BST
09:30 - 10:00 - All Stages
FUTR GROUP WELCOME REMARKS
09.30 BST
09:30 - 09:50 - All Stages
RETAIL, CUSTOMER EXPERIENCE & LOYALTY
It's time, sustainability time. Retail makeover.
It's time, sustainability time. Retail makeover.
20 MINS FIRESIDE CHAT
MODERATOR
09.50 BST
09:50 - 10:10 - All Stages
RETAIL, CUSTOMER EXPERIENCE & LOYALTY
The future of shopping & omnichannel retail
The future of shopping & omnichannel retail
20 MINS PRESENTATION
10.10 BST
10:20 - 10:40 - All Stages
RETAIL, CUSTOMER EXPERIENCE & LOYALTY
Loyalty is earned, not given. Next-gen consumers & engagement. Mobile first, environment conscious & covid wary.
Loyalty is earned, not given. Next-gen consumers & engagement. Mobile first, environment conscious & covid wary.
30 MINS PANEL
MODERATOR
10.40 BST
10:40 - 11:20 - All Stages
NETWORKING & 1'2'1 MEETINGS
STAGE 1 MC
TBA
STAGE 2 MC
TBA
STAGE 3 MC
TBA
11:20 BST
11:20 AM - 11:40AM - Stage 1
DIGITAL, ANALYTICS & DATA
How did you get my number? Turning data & consumer insights into commercial success without being a creep.
How did you get my number? Turning data & consumer insights into commercial success without being a creep.
20 MINS PRESENTATION
11:20 AM - 11:40AM - Stage 2
E-COMMERCE, OMNICHANNEL & TECHNOLOGY
Trust is the future of ecommerce success. Underestimate at your peril.
Trust is the future of ecommerce success. Underestimate at your peril.
20 MINS PRESENTATION
11:20 AM - 11:40AM - Stage 3
MARKETING, INNOVATION & BRAND STRATEGY
Embedding your brand in a culture and taking advertising innovation to the next level
Embedding your brand in a culture and taking advertising innovation to the next level
20 MINS PRESENTATION
10.20 BST
11:40 AM - 12:00 PM - Stage 1
DIGITAL, ANALYTICS & DATA
Driving consumer closeness with real-time insights. Why it’s more than just the data
Driving consumer closeness with real-time insights. Why it’s more than just the data
20 MINS PRESENTATION
11:40 AM - 12:00 PM - Stage 2
E-COMMERCE, OMNICHANNEL & TECHNOLOGY
Leveraging e-commerce ecosystems to drive growth and value
Leveraging e-commerce ecosystems to drive growth and value
20 MINS PRESENTATION
11:40 AM - 12:00 PM - Stage 3
MARKETING, INNOVATION & BRAND STRATEGY
Combating rising customer acquisition costs by building long term consumer relationships
Combating rising customer acquisition costs by building long term consumer relationships
20 MINS PRESENTATION
10.40 BST
12:00 - 12:30 - Stage 1
DIGITAL, ANALYTICS & DATA
Key considerations to create sustainable value using data
Key considerations to create sustainable value using data
30 MINS PANEL
MODERATOR
12:00 - 12:30 - Stage 2
E-COMMERCE, OMNICHANNEL & TECHNOLOGY
King of the castle. Business transformation to become the master of the marketplace & selling online
King of the castle. Business transformation to become the master of the marketplace & selling online
30 MINS PANEL
MODERATOR
12:00 - 12:30 - Stage 3
MARKETING, INNOVATION & BRAND STRATEGY
Martech, adtech & traditional channels. Where will you place your bets to allow marketing effectiveness to win?
Martech, adtech & traditional channels. Where will you place your bets to allow marketing effectiveness to win?
30 MINS PANEL
MODERATOR
12:30 BST
12:30 - 13:30 - All Stages
NETWORKING & 1'2'1 MEETINGS
13.30 BST
13:30 - 13:50 - Stage 1
DIGITAL, ANALYTICS & DATA
Transform businesses with the power of analytics & hyper individualization
Transform businesses with the power of analytics & hyper individualization
20 MINS PRESENTATION
13:30 - 13:50 - Stage 2
E-COMMERCE, OMNICHANNEL & TECHNOLOGY
Invest in a company culture & team to take on tomorrow's digital challenges (you won't regret it!)
Invest in a company culture & team to take on tomorrow's digital challenges (you won't regret it!)
20 MINS PRESENTATION
13:30 - 13:50 - Stage 3
MARKETING, INNOVATION & BRAND STRATEGY
Embracing customer-centricity and building a brand strategy with customers at its heart
Embracing customer-centricity and building a brand strategy with customers at its heart
20 MINS PRESENTATION
13:50 BST
13:50 - 14:10 - Stage 1
DIGITAL, ANALYTICS & DATA
Leveraging digital media, social & video
Leveraging digital media, social & video
20 MINS PRESENTATION
13:50 - 14:10 - Stage 2
E-COMMERCE, OMNICHANNEL & TECHNOLOGY
Agility, creativity & efficiency - strategies to help businesses succeed tomorrow
Agility, creativity & efficiency - strategies to help businesses succeed tomorrow
20 MINS PRESENTATION
13:50 - 14:10 - Stage 3
MARKETING, INNOVATION & BRAND STRATEGY
Using innovation to take marketing to the next level
Using innovation to take marketing to the next level
20 MINS PRESENTATION
14.10 BST
14:10 - 14:40 - Stage 1
DIGITAL, ANALYTICS & DATA
War, recession & super power rivalry. Navigating digital storytelling during times of disruption through transparency & authenticity
War, recession & super power rivalry. Navigating digital storytelling during times of disruption through transparency & authenticity
30 MINS PANEL
MODERATOR
14:10 - 14:40 - Stage 2
E-COMMERCE, OMNICHANNEL & TECHNOLOGY
Transforming a companies functions and structures to achieve e-commerce & omnichannel goals with technology
Transforming a companies functions and structures to achieve e-commerce & omnichannel goals with technology
30 MINS PANEL
MODERATOR
14:10 - 14:40 - Stage 3
MARKETING, INNOVATION & BRAND STRATEGY
Getting consumers to advocate for your brand online and building a strong community so you don't need advertising investment!
Getting consumers to advocate for your brand online and building a strong community so you don't need advertising investment!
30 MINS PANEL
MODERATOR
14.40 BST
14:40 - 15:20 - All Stages
NETWORKING & 1'2'1 MEETINGS
15.20 BST
15:20 - 15:40 - All Stages
RETAIL, CUSTOMER EXPERIENCE & LOYALTY
Future proofing retail, frictionless CX & O2O essential planning
Future proofing retail, frictionless CX & O2O essential planning
20 MINS FIRESIDE CHAT
MODERATOR
15.40 BST
15:40 - 16:00 - All Stages
RETAIL, CUSTOMER EXPERIENCE & LOYALTY
Redefining customer experience in retail
Redefining customer experience in retail
20 MINS PRESENTATION
16.00 BST
16:00 - 16:30 - All Stages
RETAIL, CUSTOMER EXPERIENCE & LOYALTY
How startups are bringing on a new dawn of innovation and learnings for the future of commerce. Future gazing, what to look for & how to win.
How startups are bringing on a new dawn of innovation and learnings for the future of commerce. Future gazing, what to look for & how to win.
30 MINS PANEL
MODERATOR
16.30 BST
16:30 - All Stages
END OF DAY